Nicholas Carr on surviving tech disruption:
1.Transcend the routine
2.Develop specialized knowledge
3.Stay ahead of the automation wave
4.Be valued for expertise and insight
5.Translate data into wisdom
Always look beyond the routine and position yourself for those services.
Workflow, OCR, reducing transaction processing to move up the value chain.
Automation forces you to think about what rally differentiates you?
In-depth client and industry knowledge, going deep!