Seven Secrets of Successful Business Communication – Part 1 (17W014-15)


This is part 1 of a 2 part series.

This course is about the art and skill of good business communication –
and how it can make you more effective and successful. In particular,
it’s about buffing your communication ideas and skills in practical ways
you can use right away.

Greg Conderacci, A BLI Senior Fellow, will be the trainer. Although he
has a Magna Cum Laude degree in English from Princeton University where
he was also Editor-in-Chief of The Daily Princetonian, Greg learned to
write at America’s Best Writing School: The Wall Street Journal. Greg
was a Journal reporter for seven years, four in Detroit covering the
auto industry and three in Washington covering economic policy. He was
also Director of Marketing for Price Waterhouse’s consulting practice in
the Mid-Atlantic area. Today, he is a popular lecturer in the Marketing
Department at the Johns Hopkins University Schools of Public Health and

Learning Objectives
  1. Outline the fundamental rules of good business communication: listening, questioning, speaking and writing
  2. Offer assorted helpful “tips and tricks”
  3. Be fun.
Major Topics
  1. Seven mistakes NOT to make
  2. It’s ALL about trust
  3. Understanding your audiences’ needs and how to discover them
  4. Listening like a thief
  5. Conflict communication
  6. How to get organized – fast
  7. Business writing hints
Course Level
CPE Field of Study
Online Course
Register Now
May 13, 2015
9:00 am - 11:00 am
Total CPE Credits

Register for this Event

Seven Secrets of Successful Business Communication – Part 1 (17W014-15)

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