Now available: purchase a #MarylandCPAProud face mask and support the MACPA Educational Foundation! BUY NOW

MBAexpress: Excellent Customer Service- V 2.0

Description

What does excellent customer service mean to you? Discuss the importance and skills needed to provide excellent customer service to both your internal and external customers.

Learning Objectives

* Define excellent customer service
* Identify skills needed for excellent customer service
* Describe how best to serve your external customers
* Describe how best to serve your internal customers -your boss, departments, and your employees

Major Topics

* Internal vs External Customer Service
* Servicing Customers Well
* Customer Needs & Wants

Provider
Business Learning Institute
Course Level
Basic
Professional Area of Focus
Business & Industry
CPE Field of Study
Communications and Marketing
1
Who Should Attend

* CPAs, corporate finance teams, business leaders and other financial professionals.

Instructor(s)
Peter Margaritis Jennifer Elder
Prerequisites

None

Advanced Preparation

None

Location
Online
Event Information
When
Jan 13, 2021
3:00 pm - 4:00 pm EST
Location
Online
Total CPE Credits
1
Format
Webcast Replay

MEMBER


$ (% off)
$35.00

NON-MEMBER


$ (% off)
$45.00
Become A Member

Register for this Event

MBAexpress: Excellent Customer Service- V 2.0


Loading
Your browser is out-of-date!

Update your browser to view this website correctly.

Update my browser now

×