There is no more powerful skill in building enduring and profitable relationships — with clients, members of your firm and others in your life — than listening. Yet listening is incredibly difficult, even if you are trying hard. This course teaches tips and tricks for mastering this most difficult and rewarding skill. The focus is on the special communication problems leaders face: establishing and changing a vision; adapting a message to different constituencies and clients; coaching employees; and business development.
MACPA Towson Center, 901 Dulaney Valley Rd Ste 800 Towson, MD 21204-2624
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