How to Build a Base of Personal Credibility and Trust

Description

Building credibility is a fundamental requirement for success in any role. Credibility is intentional, not a random process that “just happens.” You build credibility by delivering value to others and helping them solve their problems, not by being the smartest person in the room. Native intelligence and experience only get you so far. Without credibility, people stagnate in their careers. They become frustrated. They get passed over for promotions.

This workshop will describe how to build credibility and develop the emotional intelligence you need for professional success and greater impact on your organization or business.

Learning Objectives

LEARNING OBJECTIVES
* Define the sources of credibility
* Illustrate techniques and behaviors to build credibility and trust
* Recognize the connection between credibility, communication, and effective influence
* Identify effective influence techniques
* Recognize the difference between expertise and credibility

Major Topics

* Why expertise is not enough to build a base of credibility
* How communication, particularly active listening, impacts credibility
* The link between credibility and Emotional Intelligence
* The importance of character and courage
* Three most common barriers to building credibility
* Credibility and recognition as a Subject Matter Expert (SME)

Provider
Business Learning Institute
Course Level
Intermediate
Professional Area of Focus
Business & Industry
Future Ready
T Shaped Professional Communication
T Shaped Professional Leadership
T Shaped Professional Strategic and Critical Thinking
CPE Field of Study
Personal Development
2.0
Who Should Attend
Professionals in a leadership, supervisory or managerial position
Instructor(s)
Alan Patterson
Prerequisites

Prior management experience

Location
Online Webcast
Register Now
When
Jul 2, 2019
1:00 pm - 3:00 pm EDT
Location
Online Webcast
Total CPE Credits
2.0
Format
Webcast
Instructor
Alan Patterson

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How to Build a Base of Personal Credibility and Trust


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