CFO/Controller Series: Good Customer Criteria and the Credit Process
While nearly 7 years have passed since the Great Recession, economic and political uncertainty have continued to plague business decision-making. The roles and responsibilities of CPAs and finance professionals, meanwhile, has continued to expand. This course is part of a series of short courses that will explore key economic and regulatory issues that will have a substantial impact on financial and accounting decisions for years to come.
This one hour course will examine and walk-through key elements of the credit process, including an overview of the criteria for a “good” customer. Special focus will be given to the role of the financial professional in analyzing and forecasting the risk in the credit process.
- Upon completion of this course, participants will be able to:
- Recall the criteria for a good customer
- Recognize the role of credit in marketing
- Identify best practices for A/R
- Identify the credit process itself
- The criteria for a good customer * Determinants of demand
- Elasticity of demand
- The cost of credit
- Credit safety and soundness
- The role of credit in marketing
- The credit process itself from a global perspective
- The risk of credit to the organization as it relates to financial capacity and external funds needed