Controller Series: Effective Communication and Negotiations

Online Course Available 24/7 CPE: 1.0 Format: On-Demand
COURSE DESCRIPTION

While nearly 7 years have passed since the Great Recession, economic and political uncertainty have continued to plague business decision-making.  The roles and responsibilities of CPAs and finance professionals, meanwhile, has continued to expand.  This course is part of a series of short courses that will explore key interpersonal and communication issues that will have a substantial impact on the effectiveness of the financial professional in the workplace.

This one hour course will examine and walk-through key communication techniques, to include effective listening, writing emails, and social media concerns, among others.

LEARNING OBJECTIVES
Upon completion of this course, participants will be able to:
Recognize the benefits of effective communication
Identify negative effects of poor communication
List reasons which cause poor listening skills
Identify effective writing (email) techniques
MAJOR TOPICS
Key communication techniques
Tips for writing effective emails
Effective listening skills
Social media concerns
Effective presentation techniques
Non-verbal communication
COURSE DETAILS
PROFESSIONAL AREAS OF FOCUS
Business & Industry
CPE FIELD OF STUDY
Communications and Marketing (1.0 Credits)
WHO SHOULD ATTEND
CPAs, industry accounting and finance staff, C-level corporate officers
INSTRUCTOR(S)
Matthew Ryan Frank Ryan
PREREQUISITES
None
COURSE LEVEL
Basic

MACPA MEMBER


$ (% off)
$35.00
Price includes $xx early registration discount(s) - expires xx/xx

NON-MEMBER


$ (% off)
$45.00
Price includes $xx early registration discount(s) - expires xx/xx
REGISTER FOR THIS COURSE
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