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16 Using After Action Reviews to Accelerate Learning and Improve Your Client Experience with Kassi Rushing

Description

Although a simple tool, the After Action Review is a highly effective technique that can be used to review almost anything—technology projects, product launches, audit engagements or marketing campaigns. The goal is to assess what really happened compared to what was planned and expected. As a result, teams can build learning into their processes to drive ongoing improvement, avoid repeating mistakes, and, learn to pre-solve predictable problems to improve client service.

Speaker: Kassi Rushing, APR

Provider
Business Learning Institute
Course Level
Overview
CPE Field of Study
Personal Development
1
Location
LIVE- ONLINE WEBCAST
Event Information
When
Apr 30, 2021
12:45 pm - 1:35 pm EDT
Location
LIVE- ONLINE WEBCAST
Total CPE Credits
1
Format
Live Webcast

Register for this Event

16 Using After Action Reviews to Accelerate Learning and Improve Your Client Experience with Kassi Rushing


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