Webcast! Growing Your Business: Through Trusted Relationships: "The 4 Components of Trust" (Session 2) (17W105)
REGISTRATION STATUS:
OPEN
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Monday, November 23, 2009
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12:00pm - 1:00pm (Eastern Time)
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Online Webcast, Internet
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1 Communications
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Webcast
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Business Learning Institute
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Mark Slatin
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Communications
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Basic
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$59 MACPA Members, $75 Non-Members
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($16)
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Click here to add this event to your electronic calendar (then click OPEN when prompted).
Description:
Trust is part art and part science. This session explores what components equate to our client's perception of us as trustworthy. It the second of a five-webcast series designed to help service professionals in relationship-oriented selling environments to attract and retain loyal clients through trusting relationships.
Objectives:
- Learn the four components of the trust equation that define trustworthiness, a critical factor of selling success
- Discover how we exhibit these behaviors, knowingly or unknowingly with clients
- Learn the top four trust enhancing actions
Major Topics:
- Explore a model to describe trustworthiness, a precursor to building client trust
- Participants will take a trust components quiz and explore key ways to enhance trust
Who Should Attend:
Anyone who sells complex products or services in a relationship context, including insurance, real estate, distribution, manufacturing, supplies, financial, accounting, legal, healthcare, pharmaceutical, IT services and other areas
Prerequisite:
None
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