Common challenges for family businesses

A family business can be a very rewarding -— and challenging -— enterprise.

Family businesses are a major contributor to the overall economy, employing over 60 percent of the U.S. workforce, according to the Family Firm Institute. But they also face unique problems that are unknown at other companies, according to the Maryland Association of CPAs.

If you are involved in a family business or plan to start one, CPAs offer these tips to overcome some of these issues.

Decide who’s in charge

In most companies, it’s clear who has the authority to make decisions in various departments and for the entire business. In a family business, the lines can be blurred, with parents sometimes overruling a child’s decision or siblings second guessing each other. This lack of structure can lead to hard feelings and disruptions to the company’s operations.

The best way to avoid such problems is for a company to set up formal lines of responsibility and stick to them. In this way, parents can communicate to family members their wishes and expectations and maintain family harmony.  Employees should treat each other with the same respect that staff in any business would expect from one another.

Make room for outsiders

Family members bring a unique dedication to their business, but they often can’t provide all the experience and knowledge that the company needs. A business cannot survive unless it chooses the very best person for each position, and sometime that person may be an outsider. That’s why it’s important to hire outside the family as necessary and to accord these professionals the same respect, compensation and opportunities given to a relative in the same position.

Follow an exit plan

It can be very satisfying for a young person to learn the ropes of the family business, taking on more responsibility over the years, until finally he or she reaches executive status. In many family businesses, however, the company founder is often both the CEO and the parent of many top managers. Those roles may become so intertwined that it can be difficult for him or her to retire gracefully and let the next generation take over.

That’s a bad move, however. Younger family members can become so frustrated with their failure to advance that they may decide to leave the company, despite their devotion to the business and years of experience. While family relationships last a lifetime, the chief executive’s role should not. The company leader should commit to a certain date for retirement. That makes preparing for an orderly transition possible and reassures younger managers that advancement is possible.

Create a succession plan

To formalize your company’s future, it’s a good idea to create a written succession plan, describing how the transition to the next generation of leaders will be handled. The company leader should of course also have a will that sets forth who inherits his or her share of the enterprise, as well as other assets.

About 30 percent of family businesses last long enough to be taken over by a second generation, and only 12 percent make it to the fourth generation. Help is available to improve your company’s chances of a successful future. Your local CPA has years of experience working with small companies, including family businesses. Turn to him or her for all your business concerns, including your questions about the best way to address the unique needs of a family business.

Only CPAs are equipped to address your full range of financial needs with integrity and insight. In Maryland, CPAs must pass a rigorous two-day examination, adhere to strict ethical and professional standards, and, beyond college, complete 80 hours of continuing education every two years to be certified by the state — accountants do not.

Your doctor is certified; your lawyer is certified. Make sure your accountant is a certified public accountant.

For CPA referrals in your area, contact the MACPA at (410) 296-6250 or click here.

The Maryland Association of Certified Public Accountants (MACPA) is a statewide professional association that provides leadership, information and services for its nearly 10,000 CPA members, who are employed in private practice, industry, government and education. CPAs are business and financial professionals who have passed a rigorous two-day examination in order to be licensed by the state. CPAs are committed to protecting the public interest, and must adhere to stringent ethical and professional standards and continuing professional education requirements.